Privacy Policy
Effective Date: February 26, 2025
At AutoglassRepairAustinTX.com, operated by TLC Autoglass, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or engage with our services. By using our website or services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name, phone number, email address, and other contact details when you request a free estimate, submit an inquiry, or book our services.
- Vehicle information provided for auto glass repair or replacement services.
b. Non-Personal Information
- Technical details such as your IP address, browser type, operating system, and device type, collected automatically when you access our website.
- Usage data, including pages visited, time spent on the site, and referring websites.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to inquiries, provide estimates, and schedule services.
- To improve our website, services, and customer experience.
- To send service updates, promotions, or other communications.
- To comply with legal obligations or resolve disputes.
3. How We Protect Your Information
We employ the following measures to safeguard your information:
- Encryption technologies and secure servers.
- Restricted access to personal data, limited to authorized personnel only.
- Regular monitoring of systems to prevent unauthorized access or breaches.
While we take all reasonable steps to protect your data, no online system is completely secure.
4. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share your data under the following circumstances:
- Service Providers: To facilitate service delivery, such as mobile repair scheduling.
- Legal Compliance: To comply with applicable laws, regulations, or court orders.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. These tools help us:
- Understand how visitors interact with our website.
- Improve website functionality and user experience.
You can adjust your browser settings to disable cookies; however, doing so may limit certain features of our website.
“we don’t sell, trade, or otherwise transfer your personal identifiable information to outside parties without advance notice.”
“we implement a variety of security measures to maintain the safety of our personal information”.
6. Your Rights
As a user, you have the following rights regarding your data:
- Access: Request a copy of the personal information we hold about you.
- Correction: Update or correct inaccuracies in your data.
- Deletion: Request the deletion of your data, subject to legal or contractual obligations.
- Opt-Out: Unsubscribe from promotional emails by following the instructions in our emails.
To exercise these rights, please contact us at quote@tntglasstx.com or call 512-400-6104.
7. Third-Party Links
Our website may include links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing their privacy policies before providing any personal information.
8. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from them. If we become aware of such data collection, we will delete it immediately.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the “Effective Date” will be updated. We encourage you to review this policy regularly to stay informed about how we protect your information.
10. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
- Email: quote@tntglasstx.com
- Phone: 512-400-6104
By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.